Reboot Your Practice (Day 2) Fri, Sep 28 8:00 a.m.-4:00 p.m.

Running a plastic surgery practice demands that both surgeons and staff need to be constantly changing, innovating and improving to stay competitive in an ever-shifting marketplace. Take the time you need to effectively redesign your strategies, to rethink your day-to-day business. Take the time to Reboot Your Practice!

Reboot Your Practice will provide both joint and dual breakout tracks for plastic surgeons / practice administrators and patient care coordinators / office staff on Thursday and Friday, to cover human resources issues, financial development plans, Internet marketing strategies and more.

Reboot Your Practice attendee badges provide access to both the pre-con exhibit hall (Thursday and Friday) and the main Plastic Surgery The Meeting Exhibit Hall (opens Saturday).


Subject to change

7:00 AM

Registration, Continental Breakfast & Exhibits

8:00 AM

Surgeon & Office Managers | Masters Course

8:00 AM

Staff: Your Biggest Headache or Most Valuable Asset - Josh Korman, MD

8:15 AM

Making the Decision to Add an Associate to Your Practice - R. Andrew Guth, Michael Byrd, JD, Debra Johnson, MD

8:45 AM

The Onboarding Process - Heather Furnas, MD

9:05 AM

Keep the Good Ones: Key points of communication with your staff - Sandy Roos, Co-Founder, Practice Enhancement Specialists

9:30 AM

Compensation Guidelines - Bob Basu, MD, MPH

9:55 AM

Contract Negotiation: Lessons from Private Practice and Academia - Maurice Nahabedian, MD

10:20 AM

Managing Without Migraines: ASPS's Managed Services Organization - Scot Glasberg, MD

10:35 AM

Developing a Strategic Plan: Setting financial goals and success markers - Carole C. Foos, CPA, Principle, OJM Group and Author of For Doctors Only: A Guide to Working Less & Building More

11:00 AM

Lunch / Exhibits

12:00 PM

Money Talks, Is It on Speaking Terms With You? - Timothy E. Radden, Radden Education Institute, LLC

12:30 PM

In-Network, Out of Network, No Network: What can I make work for me? - C. Bob Basu, MD, MPH; Scot Glasberg, MD, Joseph Mlakar, MD

1:00 PM

Tax Considerations for the Practice Owner Including Retirement Plans - Carole C. Foos, CPA, Principle, OJM Group and Author of For Doctors Only: A Guide to Working Less & Building More

1:25 PM

When a Patient Turns Plaintiff – Lessons from a Malpractice Claims Executive - Todd Virkus, Assistant Vice President for Claims, The Doctors Company

1:50 PM

Theft in Your Practice: Diagnosis, Treatment, and Prevention - Josh Korman, MD

2:15 PM

Break / Exhibits

8:00 AM

Front Office Staff, Sales / Marketing, and Care Coordinators Track

8:00 AM

Welcome Back! - Joanne Dennison, ASPSP President

8:15 AM

The Making of a Brand - Jennifer Neisse, Marketing Professor, University of California Santa Barbara

8:40 AM

Engage the Media to Promote Your Brand - Wendy Lewis, Wendy Lewis & Co LTD

9:05 AM

Cross-Marketing and Cross-Selling with Class - Francisco Canales, MD

9:35 AM

Using Patient Events to Promote Your Practice - Wendy Lewis, Wendy Lewis & Co LTD

10:00 AM

How to Solve Marketing Challenges with ROI Driven Patient Acquisition & Retention - Jason Tuschman, Red Spot Interactive

10:25 AM

A Community of Peers: How Your ASPSP Membership Can Impact Your Entire Practice - Joanne Dennison, ASPSP President

10:45 AM

Shopping for Success: Leveraging the Power of GPOs - Amy Scattaglia, Client Manager, Access Medical Purchasing

11:00 AM

Lunch / Exhibits

12:00 PM

Not-So-Trivial Trivia: Patient Review Best Practices - Eva Sheie, Director, B2B Partner Marketing, RealSelf

12:30 PM

Top 3 Strategies for Reducing Expenses - Francisco Canales, MD and Heather Furnas, MD

12:55 PM

Making Coding Cool Again: Tips for Successfully Coding Difficult Cases - Catherine French, Director of Health Policy, American Society of Plastic Surgeons

1:20 PM

ICD-10 Best Practices for Denial Management - Bob Fleury, Chief Strategy Officer, Momentum Medical Technologies

1:45 PM

How Do I Pick a Billing Company and Monitor Them Correctly? - Josef Hadeed, MD, Bob Fleury, Chief Strategy Officer, Momentum Medical Technologies

2:10 PM

Break / Exhibits

2:45 PM

Combined Track

2:45 PM

Negotiating for Success - Daniel R. Tomal, PhD, Concordia University Chicago

3:10 PM

EMR Software: What’s important to you?

3:40 PM

Burnout Prevention Through Process Improvement - Marie Brown, MD, American Medical Association

6:30 PM

Opening Ceremonies and Welcome Reception