Disney's Behind the Magic

ASPS is teaming up with The Walt Disney Company to provide magical experiences and incredible learning opportunities. For those interested in business management principles, or for any die-hard Disney fan, this four-hour tour of Disney’s interworkings can’t be missed!

Transportation to and from the Orange County Convention Center to each of the Disney locations is included in the price of this activity.

This program will take place on multiple days throughout Plastic Surgery The Meeting. Choose the date and time that works best for you from the following options:

  • Friday, October 6 | 8:30 a.m. – 12:30 p.m.
  • Friday, October 6 | 1:30 – 5:30 p.m.
  • Sunday, October 8 | 2:00 – 6:00 p.m.
  • Tuesday, October 10 | 8:30 a.m. – 12:30 p.m.

This program is not accredited for CME, Patient Safety Credits, or MOC. All participants of this program must be 16 years of age or older in order to “preserve the magic” of Disney.

This 4-hour tour features concepts and illustrations from the professional development courses offered by Disney Institute and shows how they come to life each day at the Walt Disney World® Resort for Cast Members and Guests. You will explore the following locations:

FLO (Fourth Laundry Operation)

Visit a state-of-the-art laundry facility, one of the largest in the world, to see how committed, responsible, inspiring leaders are able to motivate a team to achieve amazing results.

Epcot® Cast Services

Experience the backstage area from a Cast Member perspective. See how the Walt Disney World® Resort creates a supportive environment for the Cast Members as they prepare to go on stage. Discover the important role backstage areas play in creating a caring environment.

Main Street. U.S.A.®

Take a stroll through this turn-of-the-century walkway inside the Magic Kingdom® Theme Park to better understand how we strive to exceed the expectations of our Guests with our people, place and process.

The “Utilidor” System

Journey beneath the Magic Kingdom® Park to visit support systems designed to improve the experiences of Cast Members and Guests alike. Discover how we use simple tools to engage and empower Cast Members to create lasting customer relationships that drive repeat business and customer loyalty.