Why Should I Send My Staff to PSTM?
The American Society of Plastic Surgeons is proud to partner with the American Society of Plastic Surgery Professionals (ASPSP) to host the premier educational track on practice management, geared towards both doctors and staff. The two organizations have worked hand-in-hand to develop programming that is relevant, insightful and directly applicable to your practice.
How will office professionals attending #PSTM21 help improve plastic surgery practices?
GROW YOUR BUSINESS
Now more than ever, we must rely on our staff to make prospective patients feel comfortable choosing to have plastic surgery procedures. Your staff are generally the first point of contact. The more educated your staff sound, the more likely patients are to choose your practice for their plastic surgery procedures. The clinical courses offered at #PSTM21 are valuable to staff as well as surgeons. Encourage your team members to attend courses on the procedures you perform to enhance their understanding and allow them to be more confident when interacting with patients and prospects.
During the #PSTM21 ASPSP Practice Management Track, your staff will learn how to improve efficiency in day-to-day operations. With best practices from a variety of experts, they can bring back proven strategies to “work smarter, not harder” resulting in smoother running work days, less wasted time and ultimately, a reduction in overall expenses.
STAY CONNECTED AND RELEVANT
At PSTM, your staff will have the opportunity to interact with other professionals in the industry. They will be able to learn practice pearls from all types of practice situations, implement already-vetted ideas and solutions to operational issues, and help ensure your practice keeps up with current industry trends.
REDUCE TURNOVER/IMPROVE OFFICE MORALE
When you invest in your staff, your practice reaps the reward. Staff who feel included in the direct success of their workplace are less likely to call in sick, slack on the job, or quit. Bringing your staff to PSTM signals that you consider them an integral component of your practice and motivates them to do the best job possible. This cuts down on mistakes, turnover costs, and the headaches involved in retraining.
ENROLL YOUR STAFF IN ASPSP
Membership to the American Society of Plastic Surgery Professionals (ASPSP) is available to non-clinical office professionals.
To learn more about ASPSP, please visit their website.
As ASPSP members, your staff will receive invaluable benefits including access to ASPS EdNet, the ASPSP toolbox and member directory. Additionally, they will receive access to the ASPSP community discussion board and be invited to monthly virtual meet-ups with other plastic surgery professionals.